Solutions · Private Hospital

Every cancelled case is a cost you can see. Now prevent it.

A day-of-surgery cancellation is lost revenue, an empty slot, and an annoyed surgeon. Pathways surfaces the risk at booking — while the list can still be optimised or backfilled.

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Why private hospitals choose Pathways

Utilisation, surgeons, and the patient experience.

The list

Utilisation protected

Late-cancellation risks — glycaemic control, SGLT2 inhibitors, undiagnosed OSA — are flagged weeks out, with time to optimise or reschedule.

The surgeon

Fewer bad mornings

Surgeons keep operating instead of losing cases at the door. The anaesthetist reviews a complete profile, not a chart read cold at 07:00.

The patient

A better front door

Interviewed by voice from home — no 40-page paper questionnaire. Your pre-admission experience becomes a differentiator.

What changes

Deployed in days, not quarters.

No PMS integration required to start. The SMS-driven workflow works from day one, alongside whatever systems you run.

  • Risk screening on every booked patient from day one
  • Works standalone — integration can come later
  • A single preventable cancellation covers months of Pathways
See the platform
app.getpathways.ai/patients/m-hartley/risk
LIVE
Risk profile · Margaret Hartley · 74 · Total hip replacementAnaesthetist review
SGLT2 inhibitor — perioperative management required
Empagliflozin 10mg daily, confirmed from medication photo. No withholding plan documented for surgery date.
ANZCA / ADS guideline · rule v2.4.1 · evidence: interview + med photo
Poor glycaemic control
Patient-reported HbA1c "around 9" · last confirmed result 8 months ago. Optimisation window available: 19 days to surgery.
Rule v2.4.1 · confidence 0.86 · gap: recent HbA1c
Probable undiagnosed OSA
STOP-Bang 5/8 from interview: snoring, observed apnoeas, BMI 36, hypertension.
Rule v2.4.1 · recommend: screening prior to clinic
Missing information2 items
Recent HbA1c · echocardiogram referenced in interview, not yet received

See what your cancellations are costing.

A 30-minute demo with a real pre-admission workflow.

Book a Demo Talk to us about group rollout