Product · Socrates

The history is the diagnosis. Socrates takes it properly.

A voice-first intake agent that conducts structured clinical interviews — before the appointment, during, or after. It asks the right follow-ups, codes what it hears, and hands Differential a history in the format it reasons over best.

Real-time transcription27 languagesSNOMED-coded outputGDPR / HIPAA / Aus Privacy Act
● Socrates · listening
“Can you tell me when the pain started, and what you were doing?”
● Patient
“Thursday night, after dinner. A heavy meal, fatty. Woke me up about 2am.”
How you deploy Socrates

Before. During. After. Pick the workflow that gives your clinic back the most time.

Socrates runs the same structured interview in three different contexts — and hands Differential a history in the format it reasons over best.

01 · PRE-VISIT
Before they walk in
Patient completes a 6–9 minute voice interview on their phone the day before. Symptoms, onset, red-flags, medications, allergies — coded, structured, waiting in your system when you open their file.
→ Saves 4–7 minutes of consult time
→ Reduces “oh, one more thing” at the door
→ Differential has full history on open
02 · IN-ROOM
While you're examining
Socrates listens, extracts, codes the history in the background while you focus on the patient. No typing, no clicking away. The history panel populates live — you correct what you need to.
→ 0 screen time during consult
→ Live finding extraction
→ Editable, signable pre-filled note
03 · TRIAGE
Before you triage
Patient calls the clinic. Socrates answers, takes a structured history, flags red-flags for nurse review, and books them into the right slot type — urgent, standard, telehealth, or specialist-appropriate.
→ Right patient, right clinician, right day
→ Red-flag escalation in <30s
→ Reception time returned
Why we named it Socrates

Named for the method. Engineered for the domain.

Socrates is built around the clinical history-taking framework every medical student learns — Site, Onset, Character, Radiation, Associations, Timing, Exacerbating, Severity — and extended with red-flag, medication, and social history modules.

It doesn't just transcribe. It knows what a complete history looks like for this presenting complaint, and asks the follow-up your registrar would ask on a good day.

01
SSite
02
OOnset
03
CCharacter
04
RRadiation
05
AAssociations
06
TTiming
07
EExacerbating / relieving
08
SSeverity
+ extensions
Red flags by system · PMHx · DHx · FHx · SHx · ICE (ideas, concerns, expectations)
Configured by specialty

One engine. Every specialty. Same clinical rigour.

For general practice
Socrates · GP
Broad intake across every chief complaint. Switches domain modules based on what the patient brings in. Most deployed configuration.
4m 40s
average interview
For pre-op assessment
Socrates · Anaesthesia
Structured around ASA grade, airway history, anaesthetic reactions, fasting, medication pause. Reduces day-of-surgery cancellations.
−62%
last-minute cancels
For mental health intake
Socrates · Psychiatry
Column-compatible with HoNOS, K10, PHQ-9. Voice-first where forms fail. Compassionate phrasing, trauma-informed tone library.
+38%
completion rate vs form
Measured

Patients finish the interview. Clinicians finish on time.

6.4min
Avg interview duration
Down from 11m unstructured
94%
Patient completion rate
vs 61% for written intake forms
27 langs
Languages supported
Native voice · not machine translation
0s
Screen time during consult
You look at the patient, not the form
I thought patients would hate talking to a bot. It turns out they'll tell Socrates things they won't tell me — because it never looks rushed. I get a better history than I would have taken myself.
Dr Priya Shah
General Practitioner · Brisbane · 14 years in practice
FAQ

What clinics ask before they deploy Socrates.

94% completion rate across 180,000+ interviews. The average patient completes a full intake in 6 minutes 40 seconds. Drop-off is lower than written intake forms — patients find talking easier than typing, especially older and ESL populations.

Socrates has a live red-flag module that escalates within 30 seconds. Chest pain, suicidal ideation, anaphylaxis triggers, stroke symptoms — a human (nurse or on-call clinician) is paged immediately and the interview pauses until cleared.

27 languages natively, including Australian English, Arabic, Mandarin, Hindi, Vietnamese, Greek, Italian, Spanish, and Korean. “Natively” means a native-speaker model — not machine translation. We publish per-language accuracy quarterly.

Gracefully. Socrates was trained on 40,000 real consult transcripts. It lets patients say what they need to say, then steers back to the clinical domain without being rude. Patients routinely rate it “better than a nurse” for this.

Yes. Every domain module (cardio, GI, mental health, musculoskeletal…) is editable, and you can add clinic-specific questions (e.g. post-op follow-up prompts). Changes deploy in minutes without retraining.

A SNOMED-coded, structured history in FHIR format, plus the full transcript. You see both. You can edit either before it reaches Differential. Nothing is auto-submitted.

Try Socrates on a call

Call the demo line. Experience the interview yourself.

We'll give you a number. Call in as a patient. Hear exactly what your patients will hear, and see the structured history Socrates produces — in real time, on your screen.